{#
 This Source Code Form is subject to the terms of the Mozilla Public
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#}

{% extends "base-protocol-mozilla.html" %}

{% block page_title %}The State of Mozilla: 2012 Annual Report | Frequently Asked Questions{% endblock %}
{% block body_id %}annual-2012{% endblock %}

{% block page_css %}
  {{ css_bundle('annual_report') }}
{% endblock %}

{% block content %}
  <main>
    {% include 'foundation/annualreport/2012/includes/header.html' %}
    <div class="mzp-l-content">
      <section class="c-content-section">
        <div class="c-copy-wrapper">
          <header>
            <h2>Frequently Asked Questions</h2>
          </header>

          <div class="c-copy">
            <dl class="mzp-u-list-styled">
              <dt>
                What are the key projects for Mozilla in the next year?
              </dt>
              <dd>
                <p>
                  Our flagship product, the Firefox Web browser, is and will continue
                  to be a fundamental lever in driving the Web forward and advancing
                  the Mozilla mission. Firefox for Android is our popular mobile
                  browser which currently enjoys a 4.5-star average rating in Google
                  Play.
                </p>

                <p>
                  Firefox OS is the first truly open operating system for mobile
                  devices, delivering the same security, privacy, customization and
                  user control that people have come to expect from the Firefox
                  browser. Mozilla has built the technologies and APIs to make the Web
                  a rich and viable platform for the mobile industry. With the support
                  of valued partners from across the mobile ecosystem, Firefox OS
                  phones are now on sale in 10 markets globally (as of mid-November
                  2013), and Mozilla will continue to advance its development and
                  adoption.
                </p>

                <p>
                  With the Mozilla Webmaker program, we are aiming to move millions
                  of people from Web users to active Web creators who will build the
                  next great experiences. The goal is to create a more Web-literate
                  planet through tools and learning programs that fuel creativity for
                  people of all ages.
                </p>
              </dd>

              <dt>
                How do you measure success?
              </dt>
              <dd>
                <p>
                  At Mozilla, we measure success by how much we improve the overall
                  health of the Web and advance the interests of users and developers.
                  We succeed when we build products that people love, and when other
                  organizations adopt the traits and features we care about into
                  competing products.
                </p>

                <p>
                  Unlike our major competitors, Mozilla achieves success by helping
                  more people make choices about what software they want to use, what
                  level of participation they would like to have online, and how to
                  take part in building a better Internet. When we see growth in
                  community contributors, software localizations, and a competitive
                  browser market, for example, we know we are moving toward our goals.
                </p>
              </dd>

              <dt>
                What was Mozilla’s total revenue for 2012?
              </dt>
              <dd>
                <p>
                  Mozilla’s consolidated reported revenue (Mozilla Foundation and all
                  subsidiaries) for 2012 was $311M (US), up approximately 90 percent
                  from $163M in 2011.
                </p>
              </dd>

              <dt>
                How does Mozilla generate revenue?
              </dt>
              <dd>
                <p>
                  The majority of Mozilla’s revenue is generated from search and
                  commerce functionality included in our Firefox product through all
                  major search partners including Google, Bing, Yahoo, Yandex, Amazon,
                  eBay and others. Mozilla’s reported revenues also include very
                  important individual and corporate donations and grants, which are
                  growing significantly, as well as other forms of income from our
                  investable assets.
                </p>
              </dd>

              <dt>
                Are you exploring partnership opportunities to diversify your revenue stream?
              </dt>
              <dd>
                <p>
                  We currently have several key business partnerships and are
                  actively exploring new ones, as well as other potential revenue
                  opportunities. We’ll continue to build great products that help
                  people enjoy the richness of the Internet, and we’re confident that
                  this allows us to identify appropriate sources of revenue that serve
                  both the mission and our users.
                </p>

                <p>
                  Some key Mozilla Foundation projects like Lightbeam have received
                  grants from organizations such as the Ford Foundation.
                </p>
              </dd>

              <dt>
                Revenues from Google have increased significantly since 2011. What
                changed with that relationship?
              </dt>
              <dd>
                <p>
                  Our search partnerships are designed as multi-year contracts. Near
                  the end of each contract, Mozilla negotiates market-value rates
                  from multiple search providers based on the present and future
                  value our products provide.  At the end of 2011, Mozilla negotiated
                  a new agreement with Google based on growth and impact from our
                  Firefox desktop browser.
                </p>
              </dd>

              <dt>
                How does Mozilla spend its money?
              </dt>
              <dd>
                <p>
                  Mozilla invests in both people and products to further our mission
                  to keep the Web open and to retain our impact on the Internet
                  landscape. We continue to spend a significant majority of our
                  expenses on staffing our technology and development, and recently
                  have increased our spending in marketing new product lines. Over
                  the last few years, Mozilla’s investment focus has been significant
                  in new areas such as our mobile and cloud services products. In
                  particular, the market launch of Firefox OS and significant
                  upgrades to our Firefox for Android browser have advanced our goal
                  of opening the mobile ecosystem for users and developers worldwide.
                </p>

                <p>
                {% with url='https://foundation.mozilla.org/about/public-records/' %}
                  Mozilla’s tax returns and financial documents from previous years
                  are all available on <a href="{{ url }}">this site</a>.
                {% endwith %}
                </p>
              </dd>

              <dt>
                What is the status of the organization’s search partnerships?
              </dt>
              <dd>
                <p>
                  We currently have partnerships with a number of search providers
                  that differ by market. In December 2011, we announced a new
                  agreement with Google as the default search provider in Firefox,
                  which extends at least three years. The specific terms of this
                  commercial agreement are subject to traditional confidentiality
                  requirements, and we’re not at liberty to disclose them.
                </p>
              </dd>

              <dt>
                How does Mozilla make money with Firefox OS?
              </dt>
              <dd>
                <p>
                  The first Firefox OS devices went on sale in July 2013, so are in
                  the very early stages of market development and user acquisition.
                  Mozilla’s focus is on delivering a superior user experience and
                  getting developers excited, and not on generating revenue from
                  Firefox OS at this time.
                </p>
              </dd>

              <dt>
                What makes you think you can break into the smartphone market with
                two clearly dominant players?
              </dt>
              <dd>
                <p>
                  There is very high demand in emerging markets for smartphone
                  technology at a reasonable price without long-term contractual
                  carrier subsidies. By using Web technology, Firefox OS and its
                  apps are one layer closer to the hardware, so less memory and
                  CPU is needed to get high performance. The result is a full Web
                  experience that’s attainable for many feature phone users, enabling
                  people to purchase their first smartphone.
                </p>

                <p>
                    Firefox OS &ndash; launched in 10 markets and growing &ndash; taps into the
                    largest digital ecosystem there is: the Web. We believe the Web
                    is the best platform for innovation, connecting, sharing and for
                    building the world that we want.
                </p>
              </dd>

              <dt>
                How many operator partners does Mozilla have for Firefox OS?
              </dt>
              <dd>
                <p>
                  Mozilla has announced support for Firefox OS from 18 major operators
                  that span the globe: América Móvil, China Unicom, Deutsche Telekom,
                  Etisalat, Hutchison Three Group, KDDI, KT, MegaFon, Qtel, SingTel,
                  Smart, Sprint, Telecom Italia Group, Telefónica, Telenor, Telstra,
                  TMN and VimpelCom. As of mid-November, 2013, Firefox OS smartphones
                  are on sale commercially through Telefónica and Deutsche Telekom in
                  10 Latin American and European markets.
                </p>
              </dd>

              <dt>
                Which manufacturers are making Firefox OS devices?
              </dt>
              <dd>
                <p>
                  As of mid-November 2013, there are three different Firefox OS phones
                  on sale: the ZTE Open, the ALCATEL ONE TOUCH Fire, and the LG Fireweb.
                  Huawei has also committed to manufacturing Firefox OS smartphones,
                  and Foxconn announced in June 2013 that it plans to build a range of
                  Firefox OS devices.  We expect to announce additional OEM support soon.
                </p>
              </dd>

              <dt>
                When can we expect to see devices launching in the United States?
              </dt>
              <dd>
                <p>
                  Market launch timing for a Firefox OS phone targeted to U.S. consumers
                  is dependent on our operator and manufacturer partners, and we are
                  actively exploring that opportunity but don't have specific plans to
                  announce at this time.
                </p>
              </dd>

              <dt>
                What are your projections for growth in 2013 in desktop, mobile, OS?
              </dt>
              <dd>
                <p>
                  We are not providing forecasts or projections at this time.
                </p>
              </dd>

              <dt>
                Mozilla has become more active in policy matters. Are you lobbying now?
              </dt>
              <dd>
                <p>
                  Mozilla is not a lobbying operation. Notwithstanding, we take firm
                  stands when the welfare of the Web and its users are at stake.
                </p>

                <p>
                  On issues such as SOPA/PIPA, CISPA, and more recently, government
                  surveillance revelations, Mozilla has voiced its views, sought to
                  educate users and taken steps to catalyze grassroots action. As with
                  most issues of importance, we believe education, listening and
                  dialogue amongst stakeholders are critical to finding solutions.
                  Mozilla has testified before government bodies and provided input
                  to numerous agencies and NGOs on strengthening the Internet. Our
                  acclaimed Firefox Add-on, Lightbeam, seeks to educate users on
                  matters of privacy in their online lives.
                </p>

                <p>
                {% with url='http://www.ponemon.org/local/upload/file/2012%20MTC%20Report%20FINAL.pdf' %}
                  Mozilla’s efforts have resulted in being named the Most Trusted
                  Internet Company for Privacy in 2012, according to
                  <a href="{{ url }}">a study</a> performed by the Ponemon Institute.
                {% endwith %}
                </p>
              </dd>
            </dl>
          </div>
        </div>
      </section>
    </div>
  </main>
{% endblock %}

{% block email_form %}{% endblock %}

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  {% with page='faq' %}
    {% include 'foundation/annualreport/2012/includes/footer.html' %}
  {% endwith %}
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{% endblock %}
